
If problems persist, please continue to the next step.Įnable and reinstall the touchscreen driver in Device Manager Therefore, please try removing those accessories from the screen and then test the screen again.

You are able to use water to replace cleaning solutions if you don’t have any. Note: The soft cloth should not be too wet and do not spray any cleaning solutions directly onto the screen or leave any liquid on the screen. Please use a soft cloth dampened with cleaning solutions to gently wipe the screen clean of any dirt or smudges.

Turn off the computer first, then examine the condition of the screen for any damage.If the Pen and touch section shows as ③, this means your computer does not have a touchscreen function.Type and search in the Windows search bar ①, then click ②.If the screen has never responded to touch, but you think it should, please refer to the following methods to confirm whether your computer has a touchscreen function. Reset touch calibration to the default settingsĬonfirm the computer has a touchscreen function.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Enable and reinstall the touchscreen driver in Device Manager.Confirm the computer has a touchscreen function.Please go to the corresponding instruction based on the current Windows operating system on your computer: If your touchscreen doesn't have right-click function, please refer to How to set the right-click function for touchscreen. If you experience the touchscreen responding inaccurately, not sensitive, or not responding at all, please refer to the following troubleshooting in order. Troubleshooting - Touchscreen/Touch Panel problems Your driver is up to date - if you have a problem with your driver, you can try to re-install the old version as below. *: 2K=Windows 2000, 2K3= Windows 2003, XP= Windows XP, VISTA = Windows Vista, WIN7 = Windows 7ĢK, XP, 2K3, VISTA, WIN7, WIN8, WIN81, WIN10/32bits

Watch this video to see how it works - click here If your driver isn't working, use the driver having the same OEM with the your laptop/desktop brand name. If you are looking for an update, pickup the latest one.

With the different devices, they can have the same driver, it's because they all use the same chip manufacturer. Below is a list of drivers that may be suitable for your device.
